How do I order bespoke cards and gifts?

  1. Get in touch! Email me at judith(at) with what product you are interested in or your idea. There's a contact box at the bottom of this page. 
  2. Initial Discussion: We will meet online to discuss the idea further.
  3. Initial Ideas Phase: After the discussion I will email a few quick sketches ( of the ideas and an initial quote.
  4. Place order: If we are both happy to proceed I will provide a final quote. A 50% non refundable deposit is required to confirm the order and to move forward with the process. 
  5. If the product includes an illustration or design element I will create two designs based on our previous discussions and feedback. These designs will be provided electronically with three rounds of changes are included for your design of choice. If the product is resin based I will provide photographs of colour samples electronically. 
  6. Once the design is confirmed I will start to make the product and confirm the presentation options. 
  7. Once complete your order is posted to you using tracked delivery with Swiss Post & the remaining payment is due. 



Terms and Conditions:

  1. All bespoke corporate gift orders are subject to availability. 
  2. Minimum order on Dynamic Cards & Gifts - 25
  3. Prices are exclusive of VAT
  4. A non refundable deposit of 50% is required before work begins on the final designs. The remaining amount is due 30 days from the invoice date unless otherwise agreed upon.
  5. Payment is only possible by bank transfer
  6. Returns or exchanges are not available for bespoke corporate gift orders, unless due to a manufacturing defect.
  7. Deer and Sparrow holds no responsibility for any damage or loss incurred during shipping.
  8. Any changes or cancellations to a design must be made in writing and within 48 hours of placing the order.
  9. Your chosen design includes three rounds of design changes, further changes are possible but will incur additional fees. They are charged per 30 minutes at a rate of Sfr. 40.- per hour.
  10. Design proofs are sent electronically. Physical samples are possible but do incur an additional charge and will result in a longer processing time. 
  11. All designs and sketches generated during this process belong to Judith Cupples Deer and Sparrow with all rights reserved. 
  12. If the bespoke design includes a custom illustration it is possible to purchase a license for exclusive use. 
  13. These Terms & Conditions are in addition to my stand T's & C's which you can read here.