Please read our Shipping Policy here.
Shipping Provider
All items are shipped using Swiss Post.
Postage Charges
Shipping is based on weight and dimensions of the package.
SWITZERLAND
Letter Post (cards, key-rings etc)
Letter up to 99 g:
A Post Sfr. 1.10. B Post Sfr. 0.90
Large Letter/Midi-Brief up to 499g:
A Post Sfr. 2.90. B Post SFr. 2.65
Parcel Post
(Mugs, plaques, baubles etc)
A Post Sfr. 9.00. B Post Sfr. 7.00
Estimated shipping time for A Post is 1-2 working days, and for B post is 2-3 working days.
USA
Orders are sent tracked using Swiss Post.
Estimated delivery time from Switzerland to the USA is 7 - 15 days. This does not include the time it takes to clear customs. The delivery time can take longer, especially at busy times of the year such as Black Friday and Christmas.
1-99 g - Sfr. 12.00
100 - 249 g - Sfr. 17.00
250 - 499g - Sfr. 22.00
500 - 999g - Sfr. 32.00
1000 - 1499g - Sfr. 37.00
1500 - 1999g - Sfr. 42.00
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that my apply. Deer & Sparrow Cupples is not responsible for delays due to customs.
Returns
This item can be returned in their original undamaged packaging and in a saleable, original condition.
Refunds must be lodged within fourteen days for the receipt of the goods and should be received by us within thirty days from the receipt of the goods. For full details please read the Returns & Refunds Policy
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All orders are subject to these Terms & Conditions
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Shipping to the UK, The Netherlands, Germany & Canada is possible via Etsy.
