Sympathy Card

This item is typically dispatched in 1 - 3 working days.

If your order contains multiple items please use the longest order processing time as the dispatch time. For example a personalised decoration takes 2-5 working days to create so the dispatch time for orders containing such an item will be set to 2-5 working days.

Current dispatch times and holiday information are shown in the page banner.

Paper

FSC Certified Card stock

Packaging

Compostable Cello Bag

Please read our Shipping Policy here.

Shipping Provider

All items are shipped using Swiss Post.

Postage Charges

Shipping is based on weight and dimensions of the package.

SWITZERLAND

Letter Post (cards, key-rings etc)

Letter up to 99 g:

A Post Sfr. 1.20. B Post Sfr. 1.00

Large Letter/Midi-Brief up to 499g:

A Post Sfr. 3.70. B Post SFr. 3.40

Parcel Post

(Mugs, plaques, baubles etc)

A Post Sfr. 10.50. B Post Sfr. 8.50

Estimated shipping time for A Post is 1-2 working days, and for B post is 2-3 working days.

Customs and Import Taxes

Buyers outside Switzerland are responsible for any customs and import taxes that my apply. Deer & Sparrow Cupples is not responsible for delays due to customs.

Returns

This item can be returned in their original undamaged packaging and in a saleable, original condition.

Refunds must be lodged within fourteen days for the receipt of the goods and should be received by us within thirty days from the receipt of the goods. For full details please read the Returns & Refunds Policy

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All orders are subject to these Terms & Conditions

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Shipping to the USA, UK, The Netherlands, Germany & Canada is possible via Etsy.